Buy on Monaiq

This page walks you through buying on Monaiq and shows you where everything ends up once you have bought it.

Finding something to buy

Products live on the marketplace, where every published offering from every seller is listed. Each seller also has a storefront of their own at https://monaiq.com/marketplace/{sellerId}, which is the link a seller will usually give you. Some sellers sell from inside their own product instead, so you may never see the marketplace at all.

What you actually buy is an offering: one of the seller’s products, at a price, on a billing schedule, with the features attached to it. An offering is either a subscription that recurs on a schedule the seller sets, or a One-time purchase.

Checkout

You verify your email address with a one-time code during checkout. There is no separate signup step to complete first; the account is created around the purchase you are already making.

Provisioning a paid purchase is asynchronous. Your license appears in Licenses within a minute or two, and a delivery email arrives with a link to it.

Free trials

Where an offering includes a free trial, the trial runs 7 days. That length is the same for every offering on Monaiq. Trials do not auto-renew, so nothing is charged when a trial ends. Trials and refunds covers what that means in practice.

Where everything lives

You use one Monaiq account for everything you buy, no matter how many sellers you buy from. Sign in at monaiq.com/login, and you have two pages:

Licenses lists what you have bought or are trialing. Each license opens to a detail page with what you bought, its billing, its seats, and its cancel controls. Each seat has its own page listing the license’s features (the same for every seat), that seat’s own usage against them, and its credentials if the product needs a key. See Your licenses.
Billing holds your receipts and invoice history, and the payment method you have on file with each seller. See Billing and payment methods.

Credentials are only ever shown inside your signed-in account. Monaiq never sends a key by email.

Your account and its members

Your Monaiq account is an organisation, and the person who created it is its first owner. An owner can invite colleagues from Account settings under Members: type their email address and choose whether they join as an owner or a member. They sign in with that address, are shown who invited them, and accept or decline; nothing is created or joined until they answer. A member sees the account’s licenses, opens each one and its seats, and can issue a runtime credential for a seat. Only an owner can cancel or keep a subscription, add or retire seats, revoke a credential, see or rotate the account’s API key, or change who is in the account.

An invite can go to any address, including one that already runs its own Monaiq account. Accepting adds an account rather than replacing one: you belong to both, and a switcher appears beside your name in the sidebar once you do. The account you switch to is the one you land in next time you sign in, and the one Monaiq acts as over MCP.

If somebody buys something with an invited address before accepting, the purchase is theirs and the invitation keeps until the next time they sign in to the portal. An account always keeps at least one owner: make somebody else an owner before you step down or leave. Leaving an account takes you out of that one only; anything else you belong to is untouched.

What we email you

We send a welcome message with your license when a purchase completes, a receipt each time a payment succeeds, a notice when a payment fails or a card is about to expire, and confirmations when a subscription is set to cancel and when it has cancelled. Each of those emails links back to the page in your account that it is about, so you can act on it there.