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Buy on Monaiq

This page walks you through buying on Monaiq and shows you where everything ends up once you have bought it.

Products live on the marketplace, where every published offering from every seller is listed. Each seller also has a storefront of their own at https://monaiq.com/marketplace/{sellerId}, which is the link a seller will usually give you. Some sellers sell from inside their own product instead, so you may never see the marketplace at all.

What you actually buy is an offering: one of the seller’s products, at a price, on a billing schedule, with the features attached to it. An offering is either a subscription that recurs on a schedule the seller sets, or a One-time purchase.

You verify your email address with a one-time code during checkout. There is no separate signup step to complete first; the account is created around the purchase you are already making.

Provisioning a paid purchase is asynchronous. Your license appears in Licenses within a minute or two, and a delivery email arrives with a link to it.

Where an offering includes a free trial, the trial runs 7 days. That length is the same for every offering on Monaiq. Trials do not auto-renew, so nothing is charged when a trial ends. Trials and refunds covers what that means in practice.

You use one Monaiq account for everything you buy, no matter how many sellers you buy from. Sign in at monaiq.com/login, and you have two pages:

  • Licenses lists what you have bought or are trialing. Each license opens to a detail page with its features, its billing plan, its credentials if the product needs a key, and its cancel controls. See Your licenses.
  • Billing holds your receipts and invoice history, and the payment method you have on file with each seller. See Billing and payment methods.

Credentials are only ever shown inside your signed-in account. Monaiq never sends a key by email.

We send a welcome message with your license when a purchase completes, a receipt each time a payment succeeds, a notice when a payment fails or a card is about to expire, and confirmations when a subscription is set to cancel and when it has cancelled. Each of those emails links back to the page in your account that it is about, so you can act on it there.